Support
How to add EveryPlan to Claude, and what to do when a result looks wrong.
Add EveryPlan to Claude
- In Claude, open Customize, then Connectors. In some versions of the app this is under Settings, then Connectors.
- Select Add, then Add custom connector.
- Enter the name EveryPlan and this URL, then select Continue and Add:
No account or sign-in is needed. On Team and Enterprise plans, an owner may need to add the connector for the organisation first.
Then upload your electricity bill (PDF or photo) and ask, for example, "Is there a cheaper plan than this?"
Common problems
My postcode has two networks
Some postcodes are served by more than one electricity network. Your bill names your network, usually as the "distributor". Tell Claude which one it is, for example "My distributor is Endeavour Energy", and it will run the comparison again.
My bill has a demand charge
Demand tariffs charge for your highest use in a short period, measured in kW. Plans with demand charges are only priced if you give your peak demand. Look for "demand" or "kW" on your bill and give Claude that number. If you leave it out, those plans are not ranked, and Claude will say how many were left out.
I have solar
Give Claude the kWh you exported to the grid, shown on your bill as solar export or feed-in. EveryPlan counts feed-in credits in the yearly cost, so the cheapest plan overall may not be the one with the highest feed-in rate. If you have a battery, some plans need one; these are listed separately.
I'm in WA or NT
EveryPlan doesn't cover WA or NT. Most homes there can't choose their electricity retailer, so there is nothing to compare.
A plan was not found
Retailers withdraw and replace plans often. If Claude says a plan ID was not found, ask it to price your bill again to get current plans. If your own plan isn't listed, it may be an older plan that is no longer offered to new customers; we still price it from the rates on your bill.
The cost doesn't match my bill
Your bill may include other charges or credits, a price change partway through the period, or a time-of-use split. Time-of-use plans are priced with a typical household daily pattern, so treat those costs as estimates. Seasonal homes, for example with heavy winter heating, will see bigger differences.
Other things we don't cover
Business electricity, gas, and embedded networks, where a building, retirement village or caravan park operator bills you instead of a retailer.
Before you switch
EveryPlan's costs are estimates for comparison, not financial advice. Open the plan's fact sheet, then confirm the price and conditions with the retailer. Switching doesn't cut your power, and you get a cooling-off period of at least 10 business days.
Contact
Questions, wrong results, or security reports: support@everyplan.com.au
If a result looks wrong, tell us the postcode, network, the plan name or ID, and what you expected. Please don't send your full bill, name, address or meter number.